Frequently asked questions

Each pallet ID identifies a unique lot. Add it once; enquire separately if you need similar stock or multiple lots.

SKU, brand, model, description, quantity, condition and declared retail value per unit. Check the listed details and request clarification before payment.

Search M18, M12, FUEL and PACKOUT, plus model numbers and SKUs. Results depend on the actual listed manifests.

No verified Ryobi lots are currently listed. Submit a ONE+, 36V or garden-equipment enquiry; supply and pricing are not guaranteed.

Customer-return lots are described as untested unless the manifest says otherwise. A condition grade does not remove applicable Australian Consumer Law rights.

Some are supplied real photographs and others are generated illustrations. Illustrative images are labelled; request actual stock photos before committing.

Purchases are quote-led. The trade desk confirms stock, GST, freight and payment arrangements in writing; there is no online card checkout.

No. Submitting an enquiry does not reserve or allocate a pallet. Reservation arrangements must be confirmed by the trade desk.

No. Carrier availability, delivery access and consignment details affect the final price. Freight is confirmed on the written quote.

Use the contact form with the pallet/request reference, a description of the issue and supporting details. Applicable consumer guarantees continue to apply.